Provisioning Via USB

In this section, we explain to you how to connect your device to Ctrl quickly using the Firmware Updater tool.

Download SG Firmware Updater tool

1. At the final step of the “Add Device” process, you can download and install the SG Firmware Updater tool.

2. Copy the activation token by pressing the Copy button. The activation token is valid for one hour. If your activation token has expired, you can create a new one.

Flash firmware with SG Firmware Updater tool

Before you start

• Connect your device to the computer
• If your device is already connected, make sure it is not connected to CtrlR

Firmware update process

1. Open the SG Firmware Updater tool on your computer and click on the Continue button.
2. Click again on the Continue button.
3. Check the options “Erase flash file system” and “Force update Ctrl registration”;

4. Paste your activation token from Ctrl. Firmware Updater should display Registration successful!

5. Then press the Continue button. Your device will be flashed with the Ctrl firmware. This should take about a minute.
6. After the updating process is done, you will see the final screen. Click on Done to close the Firmware Updater.

Next step: Set up your device’s dashboard!